IT that works for you
Started in 2012, DataStream Networks is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service on Vancouver Island. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on DataStream Networks for complete IT services and support:
- Our local Vancouver Island Techs Answer the Phones Live. Get instant access to our help desk-no voicemails, phone tree, or long wait times on hold. You'll speak directly with a local technician ready to assist you right away. No outsourced tech overseas.
- Repairs in a Flash. We understand that your time is valuable, and waiting for your computer to be fixed is sometimes not an option. That's why we offer proactive remote IT support and network services designed to resolve issues quickly. Through our remote access capabilities, we can diagnose and fix problems without you having to wait. If an on-site technician is needed, we will automatically escalate the issue to ensure a fast resolution.
- No Technical Jargon. Know that we will answer any computer support & maintenance questions you have so you clearly understand. There is absolutely no intimidating “geek speak” by our IT support technicians.
- We Guarantee Absolute 100% Satisfaction. Our IT consulting and technology support services will give you the satisfaction you deserve. With our IT management services, nothing will get in the way to make sure you are a happy customer.
- No Unforeseen or Unwanted Surprises. Feel secure that your network or data will not be damaged in the process. We will let you know of any potential risks upon evaluation of your computer problem as part of our computer maintenance services. We will explain to you any potential risks involved and get your okay before we begin the work. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
- Every Project Completed With Strict Accordance to Budget and Time Schedule. As your trusted company to perform network services, IT consulting or to complete a project, we won’t surprise you with unexpected charges as some incompetent or unethical technicians will. Of course, that’s just not right. You have our guarantee for each IT consulting project to be completed ON TIME and within BUDGET.
- Expect Accuracy With Our Billing. Your invoice will be accurate and completely spelled out – guaranteed. All IT management services charges are preapproved by you, you’ll always know what you are paying for.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, DataStream Networks is here to team up with you and your company for expert support.
Our Mission
At DataStream, our purpose is to create 'raving fans' for Vancouver Island businesses by delivering exceptional service and fostering meaningful, long-lasting relationships. We are committed to building a workplace that is not only fun and growth-oriented but also empowers our team to thrive. Through our work, we aim to give back to the community that supports us, helping businesses and individuals on Vancouver Island grow, prosper, and succeed.